Student Support Service Portal

 


Student Support Services

Student Support Services

The following requests can be made at the Student Support Services Portal.

  • Application & admission
  • Course selection & program planning
  • Course registration
  • Course completion (extensions, withdrawals)
  • Exam scheduling & invigilation
  • Fees
Open Student Support Services

Academic Support

Academic Support

If you have questions about working through or studying for your course(s):

  • Online course navigation
  • Course content and activities
  • Requirements and learning objectives
  • Assignments
  • Exam preparation
Open Academic Support
Student Support Services

Student Support Services

For questions related to fees, admissions, courses, programs, transcripts, and exams, log in with your myAU credentials submit your question.


AskAU

Alternatively, you can get real-time answers to common questions about AU from AskAU.

Ask in the form of a question, such as "When do your courses start?".

Academic Support

Academic Support

Undergraduate Students

For questions related to online course navigation, content, requirements, assignments, and exam preparation, your point of contact depends on the Faculty that offers your course.

Check the table below to determine whether you should contact your Tutor for assistance or login to ask your question in the Student Support Service Portal.

Graduate Students

For questions related to graduate courses please refer to your course materials and contact your instructor/coach directly, or contact the graduate program office.

Faculties
Faculty of Business
Faculty of Science & Technology
Faculty of Heath Disciplines
Faculty of Humanities & Social Sciences
Support Services Portal
Tutor
(refer to your eLetter in myAU for contact details)